Eric, with over 25 years of sales experience supporting various industries and Fortune 1000 companies, was recently promoted to Director of Business Operations. He oversees daily operations, ensuring compliance with sales and recruiting processes while optimizing CRM and ATS functionality to enhance performance.

He aligns operational workflows with organizational goals, driving efficiency, scalability, and compliance. Eric supports sales and business development through strategic planning, collaborating with divisional leadership to improve business outcomes. He leads operational meetings, sets goals, identifies growth opportunities, and ensures key performance indicators meet financial targets while maintaining excellent customer service and regulatory compliance.

Additionally, Eric enforces data governance, conducts audits, and provides reports on operational efficiency. He refines processes to improve efficiency and reduce risk, maintains compliance documentation, and delivers quarterly business reviews to ensure alignment with corporate objectives. Through strategic leadership and collaboration, he drives consistency and contributes to the company’s overall success.